Emily Turner 
Cuckoo, the broadband disruptor known for entering the market to “fix a broken industry,” today announced the appointment of Sarah Howells as Managing Director. Sarah, previously Cuckoo’s Chief Customer Officer, will now take on the newly created role. Sarah will be in charge all customer-facing operations, encompassing Sales, Customer Service, User Experience, Digital, Brand, Marketing, … Read more
CityFibre, the UK’s largest independent full fibre platform, has wrapped up its full fibre installation project across multiple neighborhoods in Wolverhampton. With homes and businesses now marked ‘Ready For Service,’ over 90,000 residents can opt for top-tier digital connectivity options available in the area. This achievement marks a significant step forward in CityFibre’s mission to … Read more
nexfibre, the rapidly growing “altnet”, has just announced its connection to over 2000 premises in Loughborough to its full-fibre network. This investment is part of their broader plan to reach over 22,000 premises across Leicestershire, in partnership with their build partner and anchor tenant, Virgin Media O2. This development in Loughborough highlights the progress nexfibre … Read more
In an exciting collaboration, Kloud9, the UK government, and Shropshire Council’s Connecting Shropshire programme have joined forces to bring lightning-fast gigabit broadband to nearly 200 homes and businesses nestled in the remote corners of Shropshire. This new milestone was achieved through the Gigabit Broadband Voucher Scheme, (a government lead scheme to help ISP’s bring full … Read more
Virgin Media O2 is shaking up the broadband game (well, within the support side) with the launch of an innovative new service aimed at boosting reliability without costing customers a penny extra. Enter “smart support” – a new product to nip network issues in the bud before they even become a headache. In a recent … Read more
There’s no stopping the rural full fibre provider Gigaclear as they hit 100,000 connected customers! There are only a handful of ‘altnets’ that surpass the 100,000 connected customer mark, and Gigaclear can now proudly wear that badge. Not only that, the network & ISP have now passed 500,000 properties! It’s clear that this altnet is … Read more
Well, its been a while! Ofcom announced it has “kicked off” its review on regulations within the wholesale space, in the UK. The last review was back in 2021, so its been a long time coming. The push comes as we now have a vast array of different networks operating in the UK. Previously, we … Read more
Virgin Media O2 and environmental charity, Hubbub, are providing hundreds of tablets and smartphones to help people in need get online across the UK with a £400,000 device lending scheme. Created in 2022, The Tech Lending Community scheme, is on a mission to tackle digital exclusion and electronic waste. They provide second hand tech to people who … Read more
Virgin Media O2’s deployment of 4G and 5G “smart poles” (lamp post sized poles next to a street cab) on top of its existing fibre network marks a significant development in telecommunications infrastructure in the UK. These smart poles are placed beside the VMO2’s existing national fibre network cabinets. Of course, Virgin, being the size … Read more