Quickline, the broadband service provider, is throwing its support behind consumer watchdog Which? in their campaign to eliminate unpredictable price hikes for broadband customers mid-contract. Amidst growing concerns about the financial impact on households, Quickline stands firm in its commitment to a price freeze, ensuring that customers will not face any unexpected increases during their contract period.
Recent research by Which? indicates that broadband customers may face up to £150 in additional charges over the duration of their contract due to inflation-linked price hikes by providers. Quickline echoes Which?’s call for an end to this practice and is dedicated to maintaining transparency and fairness in its pricing strategy.
Sean Royce, CEO of Quickline, expressed concern about the industry’s trend of raising prices midway through contracts, stating, “At a time when the cost of living continues to be a real issue for households, we don’t think this is fair, and so we have stuck to our price freeze promise.” Quickline remains committed to providing its customers with the assurance that the price they pay today will remain constant throughout the contract period.
In addition to the price freeze, Quickline introduces a market-leading offer titled “Free Until You’re Free.” This initiative invites new customers to sign up for Quickline’s broadband service immediately, connecting to Quickline without any charges until the end of their existing contract with another provider. The aim is to help customers avoid hefty exit fees from their current providers.
Sean Royce further commented, “We don’t want to see them having to pay to escape their contracts, so we’re providing them with a safety net without any additional costs.” Quickline encourages broadband customers concerned about rising costs to reach out and explore options to mitigate the impact on their budgets.
