BT Faces £17.5 Million Fine From Ofcom for Emergency Call Failures

A large fine of £17.5 million has been laid on the telecom giant after a massive network disruption in June 2023 left 14,000 emergency calls unanswered. This 10.5-hour outage exposed some serious flaws in BT’s operations. The issue stemmed from a server configuration error that wreaked havoc on BT’s emergency call handling system. Ofcom’s investigation … Read more