Ofcom, the UK’s telecommunications regulator, has initiated a review to investigate inflation-linked, mid-contract price increases that many service providers impose on their customers. This move comes in response to concerns regarding the uncertainty customers face regarding future price hikes stipulated in contracts based on inflation rates.
Quickline, a leading broadband provider, is proud to reaffirm its commitment to customers by maintaining its price freeze guarantee. The company ensures that the price customers agree to when signing up for their services will remain unchanged for a period of 24 months.
This commitment stands in contrast to other providers, such as BT, which have recently confirmed mid-contract price increases of more than 14%, leaving customers at risk of higher bills.
While Ofcom’s research reveals that a third of mobile and broadband customers are unsure whether their provider can raise their prices during the contract term, Quickline’s broadband customers enjoy complete certainty that their prices will not change.
Sean Royce, CEO of Quickline, emphasized the company’s belief in not only providing fast and reliable broadband but also in delivering an affordable service. He encouraged individuals in the areas served by Quickline who are concerned about potential price hikes to reach out to the company. Quickline is committed to offering customers a dependable service at a fixed, trustworthy price.
